I have personally use James Thomas heating and air Over the past few years, they always respond the same day and can usually come out to fix a problem the same day or within a day or so. Always professional and courteous, and they will take care of your heating and air needs the same as if they were doing it for their own family.
UPDATE 11-15-24: my Honeywell touch pad thermostat fizzled out, bought a new one from Home Depot, but the upgraded model had a different mounting plate, so took old off, new one , hooked up wires exactly the same! No worky, Robert Hoss from James Thomas came out…. Problem was. I didn’t know you had to program the settings for Forced Air or Heat Pump! Robert had me up and running in less than 2 minutes! Rob fixed my heater last year at Christmas when the heater quit working at 19 degree freeze! Didn’t want a repeat of last year! ALL the employees at John Thomas are great, but Rob’s been to my house multiple times working on my 20+ yr HVAC system, it’s like having the same doctor for a while that knows your physiology!
I’m really impressed with Robert Hoss, always treats me fairly, tries to save me money if he can… James Thomas heating and air is more than a local business, they all treat you like family.